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§         Q. What is my email address?

A. Your email address is your "user name"@hazleton.net
for example if your user name is billing
then your email is billing@hazleton.net

§         Q. I have call waiting, how do I disable it on my computer?

A. To disable call waiting:
double click my computer, double click control panel, double click modems, click dial properties, check disable call waiting, in the box type *70 and click ok.

§         Q. I just got a second phone line, what do I need to do?

A. Your computer can be hooked up to any phone line. The only time you need to be concerned is if your moving the computer from a line with call waiting to a line without call waiting.

To take off disable call waiting:
double click my computer, double click control panel, double click modems, click dial properties, uncheck disable call waiting, click ok.

A. Yes. You can set up Call Wave. This is a FREE Internet Answering Machine which makes it possible to hear who's calling while you are surfing the Web. It works with the "Call Forward On Busy" feature of your phone line to answer calls while you are online. Once activated, callers no longer get busy signals, instead they will hear a brief CallWave greeting after which they can leave a short message at the tone--that you will be able to hear instantly.

To set up Call Wave go to www.callwave.com

If you have call waiting on your phone line, you'll need to disable it on your computer for this to work.

To disable call waiting:

double click my computer, double click control panel, double click modems, click dial properties, check disable call waiting, in the box type *70 and click ok.

§         Q. What are newsgroups?

A. Newsgroups are, in general, discussion groups. They differ from "chat rooms" in that they're not real-time. Someone posts a message (a letter, an essay, a question) to the newsgroup. That message gets distributed all over the world. It'll be sent to thousands of different news servers (basically archives of posts) and kept there for days, weeks, or months, depending on how the news server is set up. Anyone can post replies to that message if they want or just read it, along with other people's replies.

A. Yes. You can check email from any computer by going to www.hazleton.net and click on the Web Mail graphic. All you need to know is your email address and password. You can delete the messages after you read them, or leave them there to retrieve later when you get home.

 

*Important Notice*
Email Requires Authentication

Outlook Express users click here for instructions

For common problems with a program, Go to their web site FAQ:

These FAQ's are not maintained by us. If you should incur a problem by following a procedure outlined on one of these pages, you will need to contact the manufacturer of the software.